Privacy Policy

Connect the Dots Tours (“we”, “us”, or “our”) operates the website https://www.connectthedotstoursofireland.com (the “Website”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website or engage with our services.

By using the Website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal and non-personal information in the following ways.

a) Personal Information You Provide

You may voluntarily provide personal information when you:

  • Contact us via the Website
  • Make an enquiry or book a tour
  • Subscribe to communications or updates

This information may include:

  • Name
  • Email address
  • Phone number
  • Payment or billing details (processed securely by third-party payment providers)
  • Travel details, preferences, or special requirements
  • Any other information you choose to share with us

b) Automatically Collected Information

When you visit the Website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages viewed and time spent on the Website
  • Referring and exit pages

This information is used for analytics, security, and Website improvement purposes.

c) Cookies and Similar Technologies

We use cookies and similar technologies to improve Website functionality and understand how visitors interact with the Website.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of the Website.


2. How We Use Your Information

We use your information for purposes including:

  • Responding to enquiries and communicating with you
  • Processing bookings and payments
  • Providing and managing tours and related services
  • Sending service-related or promotional communications, where permitted by law
  • Improving our Website, services, and customer experience
  • Meeting legal, regulatory, or contractual obligations

3. Legal Basis for Processing (EEA and UK Visitors)

Where applicable under the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests, where those interests do not override your rights

4. Sharing of Your Information

We do not sell your personal information.

We may share your information only in the following circumstances:

a) Service Providers

With trusted third-party service providers who assist us with services such as payment processing, Website hosting, email delivery, and analytics.

b) Legal Obligations

Where required to do so by law, regulation, or legal process, or to protect our rights, property, or the safety of users.

c) Business Transfers

In the event of a business reorganisation, sale, or transfer, personal information may be transferred as part of that transaction.


5. International Data Transfers

Your personal information may be processed outside Ireland or the European Economic Area.

Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.


6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


7. Data Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

While we take data security seriously, no system can be guaranteed to be completely secure.


8. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Restrict or object to certain processing activities
  • Withdraw consent at any time, where processing is based on consent

Requests can be made by contacting us using the details set out below.


9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.


10. Children’s Privacy

The Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal data, please contact us so that we can take appropriate steps to remove that information.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you may contact us at:

Email: [email protected]


This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. You may wish to seek professional legal advice to ensure compliance with applicable data protection laws.